ESN List Management

ESN List Management

Article

ESN List Overview


The ESN Lists feature allows managers to create and manage collections of Engine Serial Numbers (ESNs). A list is first created, and ESNs are added to it afterward.

One of the main use cases for this feature is to represent "light" campaigns.

This functionality helps managers group multiple ESNs under a specific topic, streamlining organization and improving efficiency.

To access this feature, users should click on the “ESN Lists” tab located in the header of the screen.


ESN List Creation and Structure

Creating an ESN List begins by clicking the “Create ESN List” button located in the top right corner of the screen. This action opens a form that the user needs to complete in order to set up the new list.

 

After clicking the button, the following form appears. To create an ESN List, the user must complete all required fields.

 

Name

The name should be clear, concise, and meaningful, as it will serve as the identifier for the ESN List. This name will appear in the main ESN List view, accessible by clicking the ESN Lists tab on the main screen.

Internal description

This field allows you to provide a description, offering additional context or details for the ESN List being created.

Technician instructions

This is the message displayed to the technician when the ESN List matches the relevant context.

Use Case

Assigned use case for the ESN List.

Adding ESNs to ESN List

After the ESN List is created, the application automatically redirects you to it and allows you to assign ESNs to the list. Refer to the image below:

 

On this screen you can do multiple actions:

  1. You can modify the previously entered information, such as updating the Name or Internal Description if needed.
  2. Add Engine Serial Numbers (ESNs)

    After clicking the button, you can either manually enter ESNs that are eight digits long or copy and paste them from other documents.

    Below is just an example:

    After clicking “Add”, you will receive a success message and the step is completed.

    To save your changes, make sure to click the “Save” button located in the top corner.
  3. Remove Engine Serial Numbers (ESNs)

    You can select ESNs by clicking the empty checkbox next to each one.

    Once selected, click the red trash bin icon in the top right corner to delete the ESNs—confirmation will be required.

  4. Edit or correct the Engine Serial Number (ESN)
    If you mistyped an ESN in the previous step, simply double-click the assigned ESN to edit and correct it.

    Once again, remember to click Save in the top right corner to apply the changes.
    Once you’ve completed all the actions, you can return to the full list of ESN Lists by clicking the “ESN Lists” tab in the header.

Actions on the main screen

On the main ESN screen, several actions are available for you to perform.

  1. Apply filter by use case

  2. Filter by date range or use predefined options (e.g., Today, Current Month, etc.)
    These filters allow you to query ESN Lists based on the createdOn property—in other words, you can filter them by their creation date.

  3. Locate the ESN List that contains a specific ESN.

    Here, by entering an ESN known to be associated with an ESN List, the system will filter the results accordingly.
    For example, using the ESN added earlier will allow you to narrow down the ESN Lists.

  4. Similar to the functionality in the Trigger Rule, the ESN List screen allows you to edit, view, or delete a selected ESN List by using the corresponding action buttons.

ESN List in Trigger Rule context

ESN Lists are also available within the Trigger Rule context. When creating a new Trigger Rule, the user can select an ESN List from the drop-down menu.


The above trigger rule would fire whenever a work order in Guidanz is opened that has an ESN that also exists in the selected ESN List (in this case, ESNListNumberTwo)

This means we can create triggers using the ESN's.
Additionally, after creating the trigger, you can reference ESNListTechnicianInstruction within the intervention messages. This allows you to include the technician instruction from the ESN List that contains the ESN associated with the current work order.

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