Access for External Users
There is a link spa.cummins.com embedded inside Guidanz which
can be used by external users like dealers to access the SPA application.
The Guidanz users who have access to Guidanz can click this link and it will direct them to the Request access form of SPA application where the can fill a form and submit request for access.
Once their access request gets approved, they will be notified.
Now by logging into the Guidanz Evolution and by clicking on this link, they will be directed to the appropriate Service Provider dashboard which belongs to them.
Please note that this document only directs the external user about how they can get into the application.
For navigating into the application for different purposes, please refer to the article ‘User Manual' under the section 'User Manual'.
Related Articles
Frequently Asked Questions - System Administrator
Access Request How can I approve SPA User access request for Cummins external employees? To approve the access request for Cummins external employees, perform below steps: - 1. Open SPA application by navigating through the link spa.cummins.com. 2. ...About Service Provider Assessment (SPA) Application
SPA application provides a TNF Scorecard which consists of a TNF dashboard which summarizes the TNF performance for all the service providers for a selected region and user defined period. It ranks the service providers based on their performance for ...User Manual
Introduction to TNF Trouble Not Found metrics has been used to measure the performance of a repair process since the technician behavior is not directly recorded, analyzed, or utilized in the context of the Quick Serve repair process. These metrics ...Frequently Asked Questions - Service Providers
Access Request How do I request access for SPA application? If you belong to Distributor and you are Cummins internal employee, please follow below steps: - Login to WWIMS using the URL https://wwimsngn.cummins.com/identity/ Go to Access Request. 3. ...Ask Clessie Management Interface - User Help Guide
Sessions Dashboard Sessions Dashboard shows the summarized data for all the chatbot sessions that occurred for a particular selected period. To see the summarized chatbot sessions data, please follow below steps:- 1. Open Ask Clessie Management ...